We are with you 911 Or 998

​Safety regulations in Hajj

Hajj main tasks

  • Preparing the general plan for the work of the civil defense forces in Hajj and that is approved by the general director
  • Preparing the orders, decisions, and instructions of the way of work in Hajj.
  • Choosing the leaderships of the pilgrimage in coordination with the commander of the civil defense forces in Hajj.
  • Preparing and studying all the needs and requirements of Hajj in coordination with the competent authorities in the civil defense.
  • Setting the data and statistical charts related to manpower concerning the machines, tools, and equipment that are need in Hajj, and providing each team with its own data for taking the appropriate action.
  • Studying and evaluating the reports that have been raised from the parties who participated in Hajj in order to benefit from them in the next years with the corporation with the relevant authorities.
  • Collecting and documenting the plans, orders, decisions, and instructions to what is related to Hajj in coordination with the documentary and achieving center in the General Directorate.
  • To perform any other task related to his major.

The instructions of the civil defense in Holy Places

  • As the tents are made for temporary accommodation and their materials are easy to burn when there is a fire God forbids, for this the civil defense keen on applying the safety rules in the tents and compel the pilgrims to follow it for their own safety as well as for the safety of the others.
  • So here is what you should take into consideration:
  • Ensure the cleanliness of the tent before installing it and make sure to choose the right place for this.
  • Never set the tents near electrical transformers or the fireplugs.
  • The tents should be set at least 3m away from the road.
  • Leave a distance of at least 2m between the tents and that should be free from wires and ropes in order to make way for the pilgrims to pass.
  • It is forbidden to store prohibited substances such as fuel or kerosene oil inside the tent.
  • Small generators are forbidden to be used in Holy Places.
  • Never camp in the steep slopes which lead to the fall of rocks, or in floods passages and valleys.
  • It is strictly prohibited to set on fire in the camp or near the car.
  • Do not throw lit cigarettes between the camps and it is better if you refrain from smoking for both your and other's safety.
  • Always make sure that your tent is clean.
  • Try to know where is the nearest civil defense station.
  • Keep a fire extinguisher in your tent to use in case there was a fire.
  • If there was fire God forbids, cut the ropes of the tent to land.

The dangers of electricity

  • Do not overload the electrical wires.
  • All the electrical wires should be within the buffer.
  • Keep the light bulbs away from the walls of the tent to prevent fire.
  • You should disconnect the electrical power when you are outside the tent.
  • Make sure that the electrical appliances match the power supply (110V-220V).
  • Do not turn on more than one monitor in one source of electricity.

Car safety

  • You should be sure of the safety and validity of the car in order not to stop causing traffic jams.
  • You should examine the oil, fuel, and water in the car continuously.
  • Choose the best parking for your car and never park it where it will impede the movement of the vehicles and pilgrims.
  • Check the tires, breaks, battery, and lights of the car continuously for your own safety as well as for the safety of others.
  • Always keep a fire extinguisher 1KG in small cars for multiple purposes. In the case of big cars, you should have two fire extinguishers 6KG and they should be put in a prominent place and easily remove when needed.
  • Every driver should learn how to use the fire extinguisher for his safety and the safety of others.

How to use the fire extinguisher

  • Go to the fire scene having the fire extinguisher with you.
  • Pull the safety pin and stand at eight feet in distance away from the flame.
  • Click on the trunk by facing its substances toward the flame.
  • Fight the fire with the direction of the wind and not vice versa.


It is strictly forbidden to use gas inside the Holy Places according to the Royal Decree NO.7/B/11460 and the date 08/03/1418H.

Instructions of the food shops in Holy Places

  • The construction materials must be non-flammable like American Tin or anything similar.
  • All the extensions and wires should be inside buffer pipes.
  • Do not overload the electrical wires
  • Provide mechanical and natural ventilation.
  • It is strictly forbidden to store liquid substances that are classified as flammable.
  • It is strictly prohibited to store gas inside the Holy Places.
  • It is strictly forbidden the used flame in the heating process, but it is allowed to use electrical heaters.
  • Provide the safety procedures such as fire extinguishers and sand buckets and follow the instructions given by the civil defensemen.

Instructions are given for the cars responsible for transferring the daily meals and food for the pilgrims in Holy Places

  • Car dumpers are not allowed.
  • The service cars must be covered.
  • The refrigerated cars for daily meals must have the same specifications as the refrigerators responsible for transporting water to Two Holy Mosques and should have the same degree of hygiene and care.
  • The cars responsible for transporting the hot food that is imposed in sealed pot carriers like the refrigerators, but they aren’t cold.
  • The car trunk should not exceed 2.5m with wheels 90cm in height where the electrical tools are put, as well as it is considered to be a work table to prepare meals or drinks and the wheels are considered to be a storage place.
  • The preparation table must be 60cm in height from both sides and 120cm in width to offer the services to the pilgrims.
  • If the cars that are used works on fuel so the pipe must be higher.
  • These cars should not park in front of the entrance or exit of the emergency cars or fire water pipes.
  • These cars must have fire extinguishers of about 10KG powder that fit with the size of the car.
  • Gas and oil are forbidden to be used for cooking or heating.
  • Train the drivers on how to use these fire extinguishers.
  • Refrigerators to cool the coke cans, water, cans, and whatever should be kept cold.
  • Electrical devices such as Mixers and heaters.
  • Equipment for coffee and tea.
  • A heating source that works by electricity gains its power from the generators can be fixed in a car on either side and works according to fuel that is provided to it through the car tank.
  • The power of the generator must vary between 3000-5000 watts which refers to a medium generator.
  • The generator must be 1.5 in height and 1m in width.

How to use electricity during cooking in Holy Places

  • The equipment that is used in cooking must be of a good species.
  • The extensions and connection must be a good kind.
  • These extensions and connections must be done by special technicians.
  • The extensions must be put inside plastic tubes to protect them.
  • Take into consideration the thickness of the electrical wires in order not to overload them.
  • The stoves and electrical heaters are forbidden to be used outside the kitchen.
  • Take into consideration that the electricity used during cooking must go with the electrical power of the camp.
  • Take the approval of the civil defense to connect the electricity electrical stoves.
  • Each heater or stove must be connected to a different wire.
  • Provide the kitchen with automatic electric provision independent from the camp.
  • The instructions of both electrical safety and safety in the kitchens as it is shown in the brochure of the Holy Places must be taken into consideration

Safety procedures in the buses that transport the pilgrim

  • Make sure that the integrity and validity of the car work in accordance with the requirements of the periodic inspections of the bus to avoid obstruction of traffic.
  • The oil, amount of fuel, water, and belts must be checked continuously.
  • Check the tires, brakes, battery, and front and backlights on a continuous basis.
  • The exhaust pipe must be directed upwards to reduce pollution.
  • The bus must have an emergency door at the back so it will be easy to open in order to evacuate the passengers in emergency situations.
  • Small buses must have two fire extinguishers 1KG, while big buses must have two fire extinguishers 6KG for different uses and it must be put in a place where it can be very easy to pick when needed.
  • The bus driver must be trained on how to use the fire extinguisher.
  • The bus must be provided with a first aid bag in case it is needed.
  • Never stop the bus in a way that impedes the movement of the cars and pilgrims.

Safety regulations for the use of coal, wood, and kerosene in the kitchen within the area of the Holy places

  • The instructions strictly prevent the sale ad circulation of kerosene inside the Holy Places.
  • Process special cars to carry wood and coal into the Holy Places.
  • The vehicles responsible for transporting the firewood and coal to the camps of the Holy Places can only be between 12 am and 6 a.m.
  • The cars that download the coals must park in a way that does not impede the movement of the people or the exiting and entrance doors of the camp or the emergency rooms. And these vehicles should always be under the supervision of the owners of the camp until they finish their work and leave.
  • The trucks can download only the necessary amount of coal required daily for each camp immediately and then leave the area at once.
  • Assign a suitable site for storing the firewood and coal, and his place must be at least 3m away from the nearest kitchen or tent. In addition, it must be surrounded by walls and its door must be locked with the j=key given to the responsibility of safety.
  • Coal and firewood are the only things that can be stored in this place. Nevertheless, the wood must be cut into equivalent lengths and tied with wires so it can be carried easily and stored in an organized way.
  • Kerosene must only be used in the kitchen and it is prohibited to be used inside the tents. At the same time, it is used in cooking places according to the following procedures
  • Kerosene must be stored in metal containers that have the capacity of 25 Liters, where the vacuum process is applied to ensure that it will not be spilled in the ground. At the same time, the amount stored should not exceed 200 Liters for the kitchen.
  • The containers must be well preserved and dedicated to keeping the flammable materials well stored.
  • Allowing a person to be responsible for the storage of kerosene and to follow-up the cooking process with having the ability to use the fire extinguisher quite well.
  • The safety procedures must be applied in the kitchens specialized for cooking in terms of ventilation, emergency exit doors, and fire extinguishers.
  • Leave a hole about 70 cm wide in the kitchen between the ceiling and the sides facing the road for ventilating, and this hole must be closed with a very well-made iron net.
  • In the case of using firewood and coal, the vent openings, as well as the fans that draw smoke out, must be well opened to prevent suffocation.
  • The kitchen must have two doors facing the camp and one exit door facing the road. The kitchen must not be less than 60m with dimensions 6m – 11m or 8m or 7m- 9m.
  • Set two of the well-trained workers to be responsible for illuminating the wood or coal and preparing the kitchen for the pilgrims. These two laborers start their work in the early morning up till 0 pm where the cooking process will be stopped after ensuring that the coal is extinguished and preventing the pilgrims from entering the kitchen.
  • In case the wind was blowing very strongly, the cooking process must be stopped immediately and completely.
  • It is prohibited to take the coal outside the kitchen to put it off or for any other purpose.
  • It is strictly forbidden to take out of the kitchen the lightened coal to use it for another intention.
  • Build a wall at 1.5m behind the stove in order to isolate the heat of the tin.
  • You must take into consideration the safety requirements that are mentioned in the safety brochure given by the Holy Places.

Instructions for the safety conditions when transporting the daily meals and food of the pilgrims in the Holy Places

  • The instructions prevent the transfer of daily meals and food in car dumpers or opened cars, but the vehicles must be closed from all sides.
  • The cars responsible for the cold daily meals must have the same specifications as the refrigerators that transfer cold water, as well as the hot meals. It should also be in a very high degree of hygiene and care and well closed.
  • The drivers of these cars should not park in front of the emergency doors or the firewater pipes.
  • These cars must have the conditions of safety through having a fire extinguisher of 10Kg powder, and the drivers must be trained on using such extinguishers.

Safety plans in the developed tents

  • Be sure that the fire extinguishers are in their positions and that they are ready to be used
  • Be sure about the effectiveness of both the manual and automatic fire alarm through the technicians charged with this task.
  • It is prohibited to use gas for cooking otherwise the gas cylinder will be confiscated by applying the taxes that were mentioned in the list of gas prevention.
  • Do not use or develop any electrical connections or extensions or even electrical generators other than the one that already exists in the project.
  • Provide the site with skilled laborers in order to use the means of extinguishing the fire.
  • The emergency exits must be opened around the clock, and not be closed for any reason.
  • Cars are prevented from parking in front of emergency exits and entrances of the camps or the fireplugs.
  • Tents are not allowed to be set in front of the emergency exits and entrance of the camps or the fireplugs.
  • Remove any obstacles in front of the emergency exits and the camp entrance and passages.
  • Remove the waste from the camp.
  • The storage of foodstuff, kerosene, firewood, and coal must be for daily use only and in special places away from the passages, kitchen, and the pilgrims.
  • Never use any means of cooking inside the tent for there are special places to do such a thing.

Employee’s conditions and tasks in the Tawafa institutional offices

The Tawaf institutes must provide Saudi employees to follow-up the safety and fire matters in the Tawafa camps which requires the presence of two workers for each office :

  • His age must range between 20 and not more than 45 years.
  • To have a healthy and sound structure without suffering from any physical disability or weakness.
  • The educational level must not be under the intermediate efficiency.
  • To have his personal identity card that reveals his character, address, and telephone number.
  • To be aware of the work of civil defense in the camp.
  • It is preferred to choose who has experience in the electrical domain.
  • To report any emergency case in the camp.
  • Try to deal with the incidents that occur inside the camp with the available equipment until the arrival of the civil defense corps.
  • Constant surveillance of all parts of the camp.
  • Follow-up of the safety requirements in the camp over the twenty-four hours through shifts and under the supervision of the civil defense.
  • The workers must be trained by the civil defense before the Hajj season concerning the pilgrim’s evacuation, safety routines, and initial fire extinguishing.
  • Do not mandate the employee with any work that is assigned to him and make sure that they aren’t having any work outside the camp only under the request of the civil defense in which it doesn’t exceed more than 50% of the total number.
  • To participate in restoring the situation if there was an accident God forbid.
  • Supervision is required to prevent the use of gas inside the camp, and if this happens, the civil defense must be notified.

To keep away the causes of fire through following the safety instructions that is been set by the civil defense in the camps, and try to handle the incidents that occur in the camp using the modern equipment in the fresh camps.

Usually, it is required to have two persons for each square { site } until they will be appointed by the owner of the institute in the square.

  • To be Saudia.
  • To have an education that ranges from secondary, colleges, or universities.
  • To be trained on safety and fire issues.
  • To be only related to this work.
  • To have a comm


  • To identify the places of the water trunks and to know the best way to use it.
  • To learn how to use the extinguisher inside the region.
  • To watch the fire equipment and its breakdown in order to notify the company about any malfunction.
  • To be in a strategic location within the squares according to the distance and the detachment from the available equipment, which help them to see and control the incident.
  • To have communication devices to inform about accidents that occur within the area they are related to.
  • Get introduced to the officer in charge of your region and keep on coordinating continuously.
  • Participate in the phantom plans that are prepared by the Training Committees.
  • Continuous supervision on the tents, kitchen and all parts of the camp to make sure that there are no risks that may lead to any kind of accident.
  • Always do check the fire system to ensure its validity and its readiness.
  • Dress the custom special for the firefighters and safety men inside the camp during the work time ( it consists of a blue overall, safety brown shoes, blue hat, the name and the job must be written on the chest). And in case of fire, a white helmet and a red coat are being dressed.

Impel all the procedures and instructions that you have practiced in terms of:

  • Usage of the fire hoses properly.
  • Usage of the fire extinguishers in a correct way.
  • Deal with the accidents in a proper way and that through directing the fire hoses to the flame.
  • Evacuate the pilgrims through the identified emergency doors.
  • Cooperate with the firefighters in determining the starting point of fire to have control over it.
  • Do direct the water hoses only on the source of fire, and avoid causing damage to the properties of the pilgrims that are away from fire.
  • Closure of water from the camp through its main source.
  • Work on folding the hoses in the correct way to return them to their normal condition and back to their boxes.
  • To know the sensitive warheads through which the water flows in order to change it before re-opening the water.
  • Make sure that the automatic sprinkler is totally ready, then re-open the water to flow.
  • Contribute to restoring the situation back to its normal conditions in the camp.
  • Report the officer of the civil defense for the readiness of the camp or any obstacles related to safety or fire equipment.