We are with you 911 Or 998

• Safety regulation in the Holy Places:

Instruction book in the Holy Places


The significance of the safety procedures are revealed through considering it the preventive frame to avoid accidents before they occur and to lessen their affect if they happened.
And the pilgrim’s camps in the Holy Places might have accidents such as fire, which required putting the minimum instructions to preserve the lives of the pilgrims and spread trust among them.

• General requirements:

1) Cars are prohibited to park on the camp’s entrance door or even inside the camp.
2) A twenty-four hours guard who know how to use the available fire distinguisher.

• Regular requirements:

1) Receive the instructions of safety from the Ministry of Hajj or through the civl defense web site.
2) The service offices or institutions of Hajj tends to put a plaque at the entrance of the camp having the following specifications:
a) The size is 1m*1m.
b) The color is white.
c) The following information is written on it:
 The name of the service office.
 Count of the camps.
 Number of fire extinguishers.
 Count of pilgrims.
 The camp is under preparation.
 The camp is ready with its different safety means.
3) The officials of the civil defense tend to write on the plaque in the specific cells.
4) The pilgrims’ organizations and the Hajj service offices in the Tawafa institute are committed to use the new fire resistance tents according to the order of His Royal Highness the Minister of the Interior no. /29T/73117 and the date 16/9/1410 H based on the regulations adopted.
5) The civil defense men watch over the camps to make sure that the safety instructions are applied, and to remove al hat causes fire.
6) The allowance given by the electricity company must be revealed.
7) All the employees in the institution of pilgrims and the service offices of the Tawafa to cooperate with the civil defense concerning the safety matters without opposing them.
8) The commander of the region is the one responsible for fixing any problem occurs between the civil defense men and the workers of the Tawafa institute.
9) The institutes of Tawafa and Hajj must remove all the tents when the pilgrims leave, only in case of remaining some of the pilgrims which require o keep the essential tents for them.

• Requirements for the fences and the entrance of the camps:

1) A piece of land in Arafa is surrounded by a fence made from a resisting material to fire, but this wall can be easily broken such as the light zinc plates. Then it is put on frames of the water pipes which at least is half an inch in diameter.
2) The main entrance gate is 4m in width and 6m in depth with the exception of the pilgrim’s entrance to be 3m in width under condition that the height of the entrance shouldn’t be less than 3m in order to put the plaque that have the name of the office.

• Emergency doors:

1) The exiting emergency doors are along the fence that surrounds the camp (as shown in figure 2):
2) The exiting doors are along the longitudinal corridors in which an emergency door is fond in one passage neglecting the other, and so on.
3) The emergency doors are located on the wide corridors in which you can find an emergency exit every ten tents.
4) All the emergency doors must be opened to the outside.
5) The emergency exiting doors are 120cm wide and 250cm in height where it is directed when opened to the outside of the camp.
6) The emergency doors are painted in red.
7) The word (emergency exit) is written in white on the door in Arabic language and in the language of the inhabitant of the camp.
8) Storage and hygiene requirements:
9) It is strictly not allowed to store any petroleum substances or gas cylinders inside the camp.
10) It is not allowed to store or accumulate any materials in the kitchen during the camp period, but it should be distributed.
11) Maintain the total hygiene of the camp and do not accumulate the waste, but get rid of it in its special places outside the camp.

• Kitchen’s requirements in Arafa:

1) The kitchen is made near the main gate with 3m in height and a distance about 25% between the ceiling and the sides that doesn’t overlook to the tents in order to ventilate. And it is covered by a metal net.
2) The sides and the ceiling of the kitchen are built from a fire resisting material such as tin with iron basis.
3) The wall of the kitchen is 3m away from the tenets.
4) The preparation and measurements of the kitchen are specified according to:
a) For each camp that does not have more than 3000 pilgrim, it ha a kitchen that has a total area of 24m2 and dimensions of 3x8.
b) Two kitchens are afforded for each camp that the total of its pilgrims range fromm 3000 to 6000, with the same dimension as the previous one.
c) You can afford the camp that has the number of pilgrims exceed 6000, to have three kitchens that have the dimension of 3x8.
d) Find two exiting doors facing each other. One is considered to be the main and it is directed towards the main entrance, and the other opens toward one of the emergency doors.

• Requirements for setting the tents and the distribution of the passages:

1) The tents are tied to pipes not less than 180cm in height.
2) Tents are set in long rows, and each row contains 12 tents.
a) Two tents than a corridor not less than 1m in width.
b) Three tents than a corridor not less than 2m in width.
3) Wooden umbrellas are not allowed to be used, because they causes obstacles during the evacuation period.

• Requirements for electrical extensions:

1) Tents are lit by electricity, but there are places that aren’t provided with a public electrical energy it is allowed to use the electrical generators only for lighting and not for the operation of turning on the refrigerators and air conditioners.
2) A concrete wall with 150cm in height, and 200cm in thickness must be build after the electricity company inspect the site of the camp. (Fig. no. 5)
3) The electrical company puts its meters and fuses on the concrete wall on the side facing the street.
4) On the wall facing the camp, the circuit breakers are placed in addition to the distributing plaques according to the strength of the meter.
5) An automatic electrical breaker should be installed for each camp.
6) There must be the use of wires that have (yellow or green) colors in the land extensions, and it is connected to a major land pole at the depth not less than 3m. and a copper late is placed under the column with 60cm x 60cm in size and three layers of salt, coal, and little water for the ground to be wet.
7) For each camp its own electrical breakers that isn’t shared by any other camp, even if they shared the same concrete wall.
8) The institutes of Hajj and the service offices of Hajj in the Tawafa institute to extend a flexible cable from the power breaker to the distribution boar (Tablon) according to these sizes:
a) 4x25mm for each meter that has 60amp.
b) 4x35mm for each meter that has 100amp.
c) 4x70mm for each meter that has 200amp.
d) 4x185mm for each meter that has 400amp.
9) The cable should be buried underground without a pipe and at a depth not less than 25cm for the cable, or 50cm for the cable a normal kid under a condition that the passage of the cable should be from the side of the land and not from the middle.
10) The distribution plate (tablon) carries a certain number of keys according to the number of chambers at the end of the cable, taking into consideration numbering the keys responsible for the distribution, and to place on them the power breaker with a size suitable to the power of the meter.
11) Wires to the fans and lighting so that every power line is alone, and the thickness of the wire must be 3-4mm and it can only handle 80 Fluorescent lamps per wire.
12) Wires to the air conditioning so that every power line is alone, and its thickness is 7m (air conditioning unit 24000 or six air conditioning half a horse per line).
13) The fluorescent gets its power from the pipes without isolation.
14) Where you take the power to turn on the air conditioner or refrigerators must be with three lines one connected to the ground and must be tested before usage.
15) In case the electrical power went off the camp, first you must be sure that the interior connected electrical wires are safe, and then you can give power through the automatic key found in the meter box that is related to the camp.
16) In case the electrical power was off, you should contact the company or call the electrical emergency operation room.
17) You should put the extensions of the wires inside plastic pipes to protect it.
18) Take into consideration the thickness of the electrical wires and how much you load the.
19) A technician is appointed to each camp. He must be available when they start to set the camps and even when they remove them in order to supervise the electrical work or in case of failure or emergency.
20) During the connection, the camp is split into two separate parts with two separate electrical wires. Which means that you can separate the electrical power from the side in which there is no pilgrims without affecting the other.
21) Electrical generators are forbidden in the places that have  public electrical power.
22) The institute of Hajj and Hajj service offices have to examine the fans before they are used, and in case there was a damaged or a technical fault in one it is then must be excluded.
23) An office shouldn’t deliver electrical power to another office or person no matter what, or else he will be facing the hardest penalty.
24) The Tawafa institute must commit to these rules.

 Controls and instructions especially for the electrical generators in Arafat:

1) No electrical generators are allowed to be used in places where there is public electrical power.
2) The generator must be far from the tents in order to keep them safe.
3) The generator must be surrounded with a protective fence that provides adequate ventilation when it is working.
4) No petroleum substances are allowed to be stored in the generator place.
5) Provide the appropriate fire extinguishers.
6) To stick on the safety instructions concerning the electrical extensions that are found in the brochure of the Holy Places.
7) A technician must be presented in the camp for twenty-four hours.